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« Bloggers Lead Tribes Too | Main | The Lifetime of a Business Transaction »

October 14, 2008

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Jodi Kaplan

Here here! I just spent two days without cable or Internet service. When I called the cable company (Time Warner), they kept trying to sell me digital phone service! Imagine if I had that and was completely cut off from the world. Then I was told I was entitled to a credit, but I'd have to call (again) and ask for it. Horrible.

Ed Welch

Hi Jodi! Ouch! They are truly working to destroy their tribe. I wonder what they're thinking? Maybe they aren't thinking!

Thanks for your thoughts Jodi!

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